Metro Pacific Health CEO Summit 2024: A Celebration of Excellence, Efficiency, and Effectiveness

Metro Pacific Health (MPH), the largest group of private hospitals and healthcare facilities in the Philippines, successfully concluded its 2024 CEO Summit last June 3-4. The Summit, which took place across different locations including Sheraton Manila Hotel, The Palms and Asian Hospital and Medical Center, brought together leaders from across the MPH Group to discuss advancements, share best practices, and set the course for future growth and innovation in healthcare.

With the theme “One MPH: Onwards to E3 – Excellence, Efficiency, Effectiveness,” the event featured insightful presentations on the hospitals’ latest innovations, collaborative discussions, and a CEO Awards Night recognizing outstanding contributions within the MPH network.

Reflecting on the Journey

Dr. Harish Pillai, Group CEO of Metro Pacific Health, opened the summit with an inspiring reflection on MPH’s remarkable journey from 2022 to 2024. He highlighted the significant milestones achieved, including the expansion of hospitals to a total of 24, an increase in bed capacity, the growing number of doctors, and the rise in patients served, reaching almost 2 million a year. Dr. Pillai also laid out ambitious targets for 2024 and beyond, emphasizing MPH’s commitment to continuous improvement and excellence in healthcare delivery.

“Our journey over the past year has been nothing short of extraordinary,” said Dr. Harish Pillai. “We have expanded our network, enhanced our capabilities, and most importantly, improved the quality of care we provide to millions of Filipinos. As we look to the future, our focus remains steadfast on achieving excellence, efficiency, and effectiveness in all aspects of our operations.”

Driving Innovation: Synergy Project Updates

A major focus of the summit was on key synergy projects that are driving innovation across the MPH network. Leaders from key subsidiaries presented updates on projects such as the Digital Front Door (DFD), Hospital Laboratory Management (HLM), and Enterprise Data Warehouse (EDW). Showcasing significant advancements in digital transformation, laboratory management, and data standardization, the latest updates presented during the event further underscored MPH’s dedication to leveraging technology and data to enhance patient care and operational efficiency.

Strengthening Partnerships: Keynote Speech by Hon. Emmanuel Ledesma, Jr.

Hon. Emmanuel Ledesma, Jr., President and CEO of PhilHealth, delivered a keynote address on the evolving role of PhilHealth in the context of Universal Health Care. He emphasized the importance of strong partnerships between the government and private sector in achieving the goals of Universal Health Care. His speech highlighted the critical collaboration between PhilHealth and private healthcare providers like Metro Pacific Health, which is essential for enhancing healthcare delivery across the Philippines.

Sharing Success: Best Practices Sessions

The summit also featured best practices sharing sessions, where leaders from Our Lady of Lourdes Hospital and Cardinal Santos Medical Center presented their successful initiatives. Paul Richard Camangian, President and CEO of Our Lady of Lourdes Hospital, shared insights on achieving better business outcomes, while Raul Pagdanganan, President and CEO of Cardinal Santos Medical Center, discussed improvements in turnaround times. These sessions provided valuable strategies and practical insights that other facilities within the MPH network can adopt to enhance their operations and patient care.

Celebrating Excellence: CEO Awards Night

The summit concluded with a grand CEO Awards Night, celebrating the exceptional contributions of individuals and teams within the MPH Group. Awards were given in categories such as Excellence, Efficiency, and Effectiveness, recognizing those who have demonstrated outstanding performance in healthcare delivery. The awards night was a testament to the hard work and dedication of MPH employees, and it reinforced the organization’s commitment to recognizing and rewarding excellence.

After the event, Dr. Harish Pillai expressed his gratitude to all attendees for their commitment to advancing healthcare in the Philippines. “The MPH CEO Summit is an ongoing testament to our collective dedication to achieving excellence, efficiency, and effectiveness in all that we do. Together, we will continue to lead the way in providing world-class healthcare to our communities,” he stated.

The 2024 CEO Summit once again reaffirmed MPH’s unified commitment and position as the leading network of private healthcare facilities in the Philippines, demonstrating its unwavering pursuit of innovation, collaboration, and superior patient care.

For more information about Metro Pacific Health and its initiatives, please visit https://www.metropacifichealth.com/