AirAsia Returns to the Skies with Promo Fare

AirAsia is once again offering its famous low fares as it gradually resumes services in the Philippines beginning 5 June following the Philippine government’s directive of easing community quarantine restrictions in Metro Manila and several parts of the country.

The resumption of services will initially be for key domestic routes with promotional fares starting from P538*. Services will gradually increase to include international destinations by July.

Marking its resumption of commercial operations, AirAsia is offering promotional BIG member fares to a number of domestic destinations from Manila and Clark starting from P538*, from Cebu and Puerto Princesa for as low as P868*, and from Cagayan de Oro from P1,005*. 

As of 2 June, the following domestic flights are open for booking:

These are open for booking via the airasia.com website or via the AirAsia mobile app starting today until 7 June, for travel between 5 June to 30 November 2020. Guests may also use their credit accounts to redeem these flights

The safety and well being of our guests and All Stars remains top priority. AirAsia is complying with advice and regulations from the local government, civil aviation authorities, global and local health agencies, including the World Health Organization. 

Guests can expect enhanced safety measures throughout the entire journey, including pre-flight, in-flight, and arrival processes. These include the mandatory wearing of face masks to be permitted to travel, amongst others. Guests are also advised to check and comply with measures implemented by local airport authorities for a smooth travel experience.

Answers to frequently asked questions, including on travel documents and the purpose of travel, may be found here.

AirAsia is closely monitoring this situation and reserves the right to announce further policies according to the latest developments.

Follow AirAsia on Twitter (@AirAsia) and Facebook (facebook.com/AirAsia) for the latest updates, or contact our customer support team at support.airasia.com.

* One-way base fare

AirAsia guests travelling up to 31 Dec 2020 with flight change fee waiver

Following the validity extension of its credit accounts to two years, AirAsia is offering further flexibility for guests who are travelling up to 31 December 2020 by waiving flight change fees.

This is applicable to any new bookings made between 3 June and 31 October 2020. Guests may make an unlimited number of flight date changes via the ‘My Bookings’ tab on airasia.com or the AirAsia mobile app, and may rebook their flights for travel up to 31 December 2020, subject to seat availability and fare difference.

Bo Lingam, President (Airlines) of AirAsia Group commented, “Due to the unprecedented circumstances relating to the current public health situation and the associated travel restrictions we understand that travel plans may be fluid, especially throughout this year. We are providing more flexibility for new bookings. It is to allow our guests to book their flights with confidence and peace of mind. This follows our recent announcement to extend our Credit Account validity up to 730 days, offering all our guests added flexibility and convenience.” 

Follow these simple steps to perform a flight change via ‘My Booking’:

1. Click on ‘My Bookings’ 
2. Login to your BIG Member account
3. Select the flight you want to change 
4. Choose your new flight date
5. Select your new preferred flight 
6. Check your add-ons (if any) 
7. Pay for any fare difference 
8. Your flight change is successful! 

Flight date/time change is only applicable for flights up to 48 hours before original departure time (up to four hours for AirAsia India flight code i5). Add-ons such as baggage allowance, meals and seats will be carried forward to the next flight booking. Guests may need to reselect meals or seats, subject to availability on the new flight. 

For further information on these flexibility options, please visit this page. Other terms and conditions apply.