SM Baguio ‘Safe Malling’ welcomes shoppers

SM City Baguio welcomes back shoppers as the malls in Baguio City begin to fully operate with essential and non-leisure services after the enhanced community quarantine period in the Cordillera due to the COVID-19 pandemic. The gradual re-opening follows the local government unit’s decision to observe adjusted mall hours from 10:00AM to 6:00PM until further notice.

Safe Malling at SM Baguio

As part of SM’s campaign to promote #SafeMallingAtSM, SM City Baguio will continue to carry out strict safety and sanitation measures to assure shoppers that SM malls are safe and clean, complying with safety and sanitation protocols over and above government regulations.

SM City Baguio is thoroughly being cleaned and disinfected prior to the opening and throughout mall hours, especially in areas with heavy customer contact. Entrances will have temperature checks. Alcohol dispensers are provided at the mall entrance and restrooms. The restrooms are sanitized every 30 minutes.


Everyone should wear face masks at all times. In observance of social distancing, SM lays emphasis on “safe distancing” as this promotes the importance of physical distance with social connectivity. Mallgoers must practice safe malling to contain and over- come the spread of COVID-19.

In line with the government’s rules that discourage loitering in the mall. Free Wi-Fi access will be off and “leisure” establishments are not open. Shoppers must limit malling activities to buying essentials only, such as food and medicine, and accessing non-leisure services.

Taking safety measures up a notch, SM will run COVID-19 antibody rapid testing for all its employees and agency frontliners, including janitors and security guards. SM tenant partners can avail of this test, at cost, for their respective staff. Protective equipment are also provided, including face masks and face shields. Agency personnel working in high customer contact areas should wear gloves. Mall employees undergo temperature checks at the start of shift and throughout the day.

Essential and non-leisure stores reopen at SM City Baguio

SM City Baguio says hello to its shoppers once again as it reopens more food outlets, and essential and non-leisure stores on May 18, 2020. These stores include restaurants, supermarkets, pharmacies, medical clinics, hardware, and government offices.

Store Schedules

The Supermarket and Watsons Lower Ground is open from 8AM to 6PM on Monday to Sunday. Watsons Upper Ground are open Monday to Sunday from 10AM to 6PM.

Ace Hardware opens on Monday to Saturday at 10AM to 6PM. BDO Luneta Hill is open from 9AM to 1PM, and BDO Upper Ground is open from 10AM to 2PM. Both branches are closed on Saturdays and Sundays.

The Bills and Payment Center on the Ground Level is open from 9AM to 4PM on Monday to Saturday. Benguet Laboratories SM Cyber Building are open from Monday to Friday at 8AM to 4PM. Our Home, SM Appliance Center, and The SM Store (Baby Essentials order counter at the Lower Ground) are open from 10AM to 6PM on Monday to Wednesday. The SM Store Kitchen Essentials order counter is open from 10AM to 6PM at the Lower Ground.

As of May 19, Here are the list of Merchants open to serve you.

As part of the #SafeMallingAtSM campaign, mallgoers should observe a safe distance of one meter, especially when queuing. The number of people inside the mall, stores, and restaurants will also be limited for the customers’ safety. In addition, food and dining tenants can only offer delivery and take-out services.

SM City Baguio will also be implementing enhanced sanitation and hygiene efforts. Some of it are regular cleaning and disinfection of common areas and restrooms. There will also be temperature checks upon entry, mandatory wearing of face mask. Strictly no loitering based on the government’s directives.

As the city tries to adapt to the “new normal,” SM remains committed to support communities through access to essential goods and services, while ensuring the safety of mallgoers.

Follow SM City Baguio on Facebook, Twitter, Instagram, and Viber. @SMCityBaguio or join the SM City Baguio Viber community for additional updates on the reopening.